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ZeroBounce Review and Interview

ZeroBounce is a comprehensive email validation and deliverability platform. It serves more than 100,000 businesses across 190+ countries around the world. With plans to suit every budget, ZeroBounce helps to maximise the impact of your email campaigns by minimising the bounce rate of your emails. This, in turn, will help to grow your website and your business, by increasing email conversion rates. 

I caught up with Liviu Tanase, Founder & CEO of ZeroBounce, to explore the company in more detail.

A Reliable And Effective Service

ZeroBounce was founded in 2017 after Liviu and his partners witnessed a need amongst businesses for a reliable and effective email validation service. Liviu explained to me how ZeroBounce began:

“ZeroBounce started out of a marketplace need. In 2017, when we became fully operational, the email marketing industry was in full bloom. But for email marketing to perform, data quality is paramount – and this is where ZeroBounce came into play.

My business partners and I wanted to create a safe, reliable, and effective email validation service to help senders deploy campaigns with more confidence. When you’re confident in your email list, you hit “Send” knowing you’ll reach your subscribers in their inboxes.

It’s a privilege for us to be a part of our customers’ success stories, and with email becoming even more prevalent, things couldn’t be more exciting”.

How Exactly Does ZeroBounce Work?

We know that ZeroBounce simplifies the process of getting your emails to their intended destination. One notable feature is that it helps eliminate the problem of your emails going to spam.

But, how exactly does it work? Liviu told me about the features of the software and how it provides invaluable tools for businesses to amplify their email campaigns:

From the very beginning, ZeroBounce was more than an email validation platform. Apart from verifying email databases, we also enhanced them by adding missing data to them. Moreover, ZeroBounce has always removed duplicate email addresses – at no cost – to help our customers avoid useless data storage fees and save money.

In the meantime, we’ve added an A.I. email scoring system to our suite of services, which further validates catch-all emails and rates the quality of any email address. Last year, we introduced three new deliverability tools: a mail server tester, an inbox placement tester, and a blacklist monitoring tool.

All these features and services work together to help email senders build more powerful and high-performing email lists. It’s impressive to see the results our customers get when working with healthy, solid lists”.

Additionally, the service removes email typos, non-existent and abusive email accounts, spam traps and other risky email addresses.

Setting Itself Apart From Competitors

ZeroBounce operates a military-grade security infrastructure, ensuring customer data is protected at the highest levels. I was keen to discover more about how ZeroBounce stands out from the crowd and maintains an edge over its competitors. Here’s what Liviu told me:

“First, the fact that ZeroBounce isn’t just a basic email verification service. It gives you all the tools you need to ensure your data stays fresh and you can achieve the best deliverability.

Secondly, the platform operates under the strictest data protection mechanisms. We take privacy and security seriously and invest tremendous resources into ensuring all data stays safe.

Also, our amazing customer support team is available 24/7, 365 days a year, to guide people and help them get the most out of ZeroBounce. This has been a clear differentiator since day one”.

In 2019, the award-winning company took no. 851 on the Inc. 5000 list of the fastest-growing private companies in the United States. One year later, ZeroBounce rose to no. 40 on the list.

A High Standard Of Customer Service

ZeroBounce has thousands of happy customers and an “Excellent” TrustPilot rating of 4.7/5. The company has many notable customers such as TripAdvisor and Sophos and have been featured on Forbes, Entrepreneur, and Business Insider, to name a few.

Furthermore, marketers using email lists validated by ZeroBounce report a 98%+ accuracy rate and maintain an excellent sending reputation.

Liviu told me about how customer service is top priority for the ZeroBounce team:

“Our priority is to always offer our customers the best service possible. From the quality of the email validation results to customer support, and developing new products – our goal is to be the best for our customers.

People trust you when they can rely on you again and again. And trust is at the foundation of any successful business”.

Flexible Plans And Pricing

Prospective customers will be pleased to learn that ZeroBounce is an essential web tool that caters to all needs and budgets, with the cheapest plan being absolutely free! Beyond this, prices for email validation and scoring begin at $15/month.

The Freemium plan is very generous and includes 100 credits. Credits can be used for both email validation and email scoring. On top of this, the Freemium plan includes 18 validation tools, detailed status codes, 1 inbox placement test, 1 email server test and 1 blacklist monitor.

The plan for $15/month includes 2000 credits and all of the Freemium features. Customers will also get the added advantage of adding more credits, should they need them.

Always Working On New Projects

ZeroBounce is firmly focused on expanding and adding further improvements to its platform. Liviu spoke more about future exciting developments:

“Our team is always working on something new. In 2020, email became the number one communication channel for most brands. We wanted to be there for them and provide brands with trustworthy tools to help them land in the inbox.

In 2021, we’re continuing to expand and improve our platform. Keep an eye on zerobounce.net – lots of great things are coming!”

Thank you to Liviu for your in-depth answers to my questions. I’m excited to see how you plan on expanding and improving the ZeroBounce platform!

About Liviu Tanase

Liviu Tanase is a serial entrepreneur and telecommunications executive with more than 17 years of experience. In addition to founding five companies, he has participated in three exits creating quadruple-digit returns.

A holder of master’s degrees in Entrepreneurship and Business Administration, Liviu prides himself in developing unique and results-oriented cultures with a strong emphasis on boosting productivity, cutting costs, and fostering efficiency. 

Liviu currently runs ZeroBounce, an email validation company and Inc. 5000 honoree. He is also a regular contributor to Entrepreneur magazine and has been featured in prestigious publications such as Forbes (also on the cover of Forbes Romania) and Money.

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