Wix Payments is a payment provider by Wix. It allows you to manage your payments and orders in one place. Selling products and services is pretty easy to do if you have a decent website builder like Wix.
However, figuring out which payment provider to use can be a challenge when there are so many options.
We explore whether Wix Payments is worth using, including pros and cons, and who should use it.
Table of Contents
What Is Wix Payments?
If you have already set up a website with Wix and sell products online, you’re probably already accepting payments via PayPal or Stripe.
Wix Payments is an alternative option to accept and manage payments on your website.
If you sign up for one of the Wix eCommerce plans, you’ll have three different options to allow your customers to pay. These are Wix, PayPal, and cash/money transfer.
Aside from the standard processing fees, there are no additional transaction fees.
If you’re using Wix Payments, you can keep everything under one roof. It improves user experience as your customers won’t be whisked off to another provider to process their payments.
Wix Payments can be used with the following Wix products:
- Wix Stores
- Wix Invoices
- Wix Art Store
- Wix Music
- Wix Bookings
- Wix Events
- Velo by Wix
- Paid Plans
Note: Wix charges the following fees when you accept a payment via Wix. EU (1.9% of the transaction amount + 0.30 EUR), Switzerland (2.3% of the transaction amount + 0.30 CHF), UK (2.1% of the transaction amount + 0.20 GBP), and USA (2.9% of the transaction amount + 0.30 USD).
Payment Fees
There is no charge to use Wix Payment on your website. In order to set it up you will have to have signed up or upgraded your website to one of Wix’s Business or eCommerce plans.
Once you’ve signed up for one of the plans above, you’ll be able to accept payments via Wix, if you choose to do so.
Wix Payments Point of Sale
Wix POS is available in the US and charges 2.6% + 0 USD. Processing payments using Wix POS requires a fully verified account.
Pay Now (Online Bank Transfer)
The fees for Pay Now are as follows per region:
- Austria, Belgium, Germany – 2.5% of the transaction amount + 0.30 EUR
- Switzerland – 2.5% of the transaction amount + 0.40 CHF
iDEAL And Giropay
2.5% of the transaction amount + 0.30 EUR
Who Can Use Wix Payments?
Unfortunately it isn’t available in every region. It’s only available for the following countries:
- Austria
- Belgium
- Brazil
- Finland
- Germany
- Great Britain
- Ireland
- Italy
- Netherland
- Portugal
- Spain
- Switzerland
- United States
Note: You cannot sell in multiple currencies through Wix Payments. This may be something that gets included in the future but currently it’s not available.
How To Set Up Wix Payments
You need to sign up or upgrade your account to a Business or eCommerce plan. If you’re on a standard website plan you won’t have access to Wix Payments.
Once you’re set up, follow the simple steps below to set up Wix Payments:
- Navigate to your Account Dashboard
- Click Accept Payments
- Select Complete Account Setup
- State your Business Type
- Click Submit
Chargebacks
A chargeback occurs when someone buys something from your eCommerce store, the item is shipped, they state that their card is stolen or they’ve changed their mind on the product, and you lose the item. The funds are returned to you.
Shopify Payments charge $15 when this happens which in my opinion is unfair. Wix returns the funds straight to the buyer and don’t charge a fee.
Is It Better Than PayPal?
Rather than comparing Wix Payments to PayPal, it’s worth considering what both payment methods offer. You can offer PayPal and Wix Payments on your website, allowing your customers a greater choice when coming to pay for their products.
Here are some facts to consider about PayPal:
- PayPal is available in more than 200 countries
- It supports 25 different currencies
- PayPal charges 2.9% of every US-based transaction plus a fixed fee
- PayPal charges 4.4% to 5.5% for payments from outside of the US plus a fixed fee
- Currencies other than US are charged a variable fee depending on monthly sales volume (3.4%+20p to 1.9%+20p)
- Non-profit organizations receive a small discount on transactions (2.2% plus fixed fee)
- PayPal payments are redirected to their platform taking customers away from your website
- PayPal offers Buyer Protection
Pros And Cons
If you are eligible for Wix Payments on your website (remember, this depends on your region), then there are both pros and cons to using it. Here’s my take on it.
Pros
- You can manage everything in one place
- Better user experience for your customers as they won’t be redirected to external pages
- There are no chargeback fees
- You can use other payment providers as well like PayPal or Stripe
Cons
- It isn’t available in every country or region
- There’s a long list of restricted/prohibited businesses
- 30-day setup deadline from receiving your first payment ot you could lose your funds
- There’s limited support
Final Review
The whole point of an online store is to sell products or services. Your customers are your focus and without them you won’t be able to generate any sales. For that reason, it’s worth consider what your audience wants in terms of payment methods.
Different regions also have preferred payment methods. For example, in the Netherlands they rely heavily on iDEAL whereas the US tends to use credit card.
In my opinion, offering more than one type of payment method is the way forward, that way you’re in a catch-all scenario and should satisfy the majority of your customers.
Wix Payments is free to set up and use if you’re signed up to one of Wix’s Business or eCommerce plans. It’s a good idea to have it on your site anyway as an added extra, even if you prefer to use PayPal or another payment gateway.