WevrLabs offers affordable website hosting along with domain registration, SSL certificates and cPanel licenses. Their fantastic shared web hosting options begin at the ultra-low price of $2.95 per month. And, powerful Elite Business hosting is priced from just $23.00 per month. More still, WevrLabs’ powerful infrastructure results in a guaranteed uptime of 99.99%!
I reached out to the WevrLabs team in an attempt to gain an interview with its CEO, Mohamed S. Fortunately, Mohamed was more than happy to answer my questions.
WevrLabs has much to offer. There is a wide range of hosting solutions available. And, with the many positive reviews displayed on its website, I was keen to find out where it all began. Mohamed spoke about the initial challenges that his company faced:
“When we first started, it was just me and my partner, I took care of most of the work and operations, while my partner focused on the customer care aspect. As with every new company, we had our struggles during the beginnings, with low sales and difficulties attracting new customers. But a few months later, we were able to overcome all of the obstacles, and build a strong customer base”.
Outstanding Customer Reviews
WevrLabs has lots of amazing reviews from happy customers. Customers reference WevrLabs’ reliability, fast support responses, and how easy their experience had been. Furthermore, an overwhelming number of customers describe how helpful and supportive the WevrLabs team are.
Mahemed explained how customer satisfaction is top on WevrLabs’ list of priorities:
“The most top priority for us is customer satisfaction, which can only be achieved by ensuring the quality of the service offered, by investing and partnering with the pioneers in the industry to build a solid infrastructure. And the second most important aspect is the customer support of course, which as said earlier, we are there for our customers in almost everywhere they like to be”.
“Lots of the feedback we get from customers coming to us from other providers, aside from the service being not so much reliable, is the poor support they found there. One could send a message or a ticket and receive no response in up to 24 hours. So for us at WevrLabs, we worked very hard on this aspect and invested in a central communications system that allows us to establish multiple communication channels with our customers (including email, tickets, live chat, Facebook, Twitter, WhatsApp, and Telegram), to make it easy as much as possible for them to reach us and get the information and support they need in no time”.
Taking Customer Feedback Onboard
Understanding that there is always room for improvement, the WevrLabs team actively gathers feedback from customers.
Mohamed spoke about WevrLabs’ take on customer feedback and how they use it to improve their services:
“Customer feedback is very important for the success of any business and, as such, with every new order, a feedback form is sent automatically to the customer where they can fill it in and share their feedback in detail regarding various aspects such as customer care, support, the quality of the service, delivery time, etc. In case someone wasn’t 10/10 happy, we then reach out to them for more in-depth information about their experience and then explore how we can be much better in the future”.
Low-Cost Shared Hosting
Shared hosting is one of the best hosting services that WevrLabs offers. It is, in fact, WevrLabs’ best-selling solution. Mohamed explained:
“Of all our offerings, the shared hosting services are the most popular, given its affordability and the solid reliability it offers, no wonder it’s the first choice for our clients. This goes for domains as well, being the only provider in our country offering good deals on domain registrations and renewals”.
WevrLabs’ cloud-based shared hosting plans all include unmetered bandwidth, a SSL certificate, one-click WordPress installation, daily back-ups and full-page caching. There are 3 plans to choose from:
Starter plan priced at $2.95/month includes:
- 10GB SSD storage
- 50 subdomains
- 50 email accounts
- 50 MySQL databases
Plus plan priced at $5.95/month includes:
- 20GB SSD storage
- 100 subdomains
- Unlimited email accounts
- 100 MySQL databases
Ultimate plan priced at $7.95/month includes:
- 30GB SSD storage
- 200 subdomains
- Unlimited email accounts
- Unlimited MySQL databases
Furthermore, all plans come complete with cPanel access and Softaculous Auto-Installer.
Lots Of Developments On The Horizon
The WevrLabs team is busy working on some fantastic projects. Mohamed told me what these are:
“We have some big plans for the near future, starting by revamping our Affiliate Program. And, we are also in the process of putting the final touches on our new Managed Services, where we lift up the headache of managing the infrastructure by taking care of the client’s website, allowing them to put more focus and time in developing and growing their business.
Given how we started as a small company, we know the struggle of the beginnings. That’s why we are also planning our new Growth Program that will see light in the upcoming year, where we support and help startups and young companies setting up their online presence by offering free hosting, website development, and training”.
Rounding Off My Review Of WevrLabs
WevrLabs is a fantastic company that genuinely cares about its customers. I’ve been amazed by not only the positive comments from WevrLabs customers, but also at the great things that Mohamed told me about its high level of customer care.
Another thing that stands out to me about WevrLabs is its very low prices and all the inclusions you get with its shared hosting plans. I’m sure that the company will continue to grow and flourish.
Lastly, thank you to Mohamed for sharing all this information with me. I wish the WevrLabs team the best of luck with their future plans.