MonsterMegs offers robust hosting solutions with a 99.9% guaranteed uptime and an ultra-quick support response rate. The company makes use of a range of up-to-date technologies such as Litespeed caching, PHP 7, Redis, and Apache, to bring you a fast and reliable hosting experience.
The company was founded in 2010 by Kevin Kopp. I decided to reach out to Kevin to find out more about his services.
The Inception of MonsterMegs
MonsterMegs launched to the public on the 1st December 2010. Kevin had plenty to say about the beginning of MonsterMegs; “I built MonsterMegs for one key reason. At the time of developing MonsterMegs, most of the existing hosting companies were the big business EIG-type companies. Where customers were just another number to them and their services really lacked performance and quality”.
Kevin continued; “We wanted to bring a new alternative to the “big box store” type of hosting that was out there at the time. A company where customers were treated like family and not just another number, services that are closely monitored, and all while staying on the cutting edge of technology”.
Putting Customers First
MonsterMegs has an excellent reputation for its customer care. It has a thorough support system in place to assist users with all manor if issues and questions. Customers describe MonsterMegs as “professional”, “very friendly”, and going “above and beyond” to support them.
It’s obvious from a multitude of customer reviews that the MonsterMegs team abide by Kevin’s original purpose for MonsterMegs; to treat customers like family and not just another number on their system.
Kevin explained more about the company’s customer care and support; “I feel our support times beat out most of the competition. When we started this company, my number 1 priority was ticket response times. Our average response time is around 10-15 minutes with an average resolution time of 20-30 minutes. There are not many companies out there that can compete with that”.
Kevin went into further detail; “I also feel the way we treat our customers sets us apart. We understand that customers are what keep us in business. There are hundreds of thousands of other hosting companies out there to choose from. So we have focused on treating our customers like family and trying to always go the extra mile to communicate with customers like human beings and not just another client”.
Equally as impressive is the fact that MonsterMegs still has happy customers that have been with the company from the very beginning. Kevin told me; “I would have to say our greatest achievement is after 10 years, we are still providing a solid service. This is a very cut throat business and many companies are unable to make it past the first year. We are lucky and still have many clients that have been with us since we opened in 2010. 10 years is a very long time in this business to retain a customer”.
A MonsterMegs Best-Seller
I was curious as to what MonsterMegs’ best-selling service is. Kevin gave me a a very definitive answer; “Our best-selling service is our standard shared cPanel web hosting, closely followed by our NVMe powered Semi-Dedicated Hosting”.
Let’s take a look at what makes these hosting solutions so popular among customers.
Shared cPanel Hosting
Shared hosting is normally low-cost, making it ideal for those just starting out on their business journey. It’s also perfect for small businesses that require fast and dependable hosting, while needing to keep costs down.
And, cPanel makes accessing and managing your website simple, with all you need in one neat and tidy place.
MonsterMegs’ shared hosting plans are both fast and reliable. Prices usually begin at $6.95 per month for the “Professional” plan. For this price, you will receive 15GB of storage and 150GB bandwidth.
There are two additional plans available at a higher cost if you need more storage and bandwidth. For $14.95, you can get 30GB of storage and 300GB bandwidth. And, for $21.95 per month, you can enjoy a massive 50GB of storage and 500GB bandwidth.
What make these plans even better are the additional features that come with all plans as standard. These include:
- Unlimited domains
- SSL certificate
- Access to a website toolkit
- Security shield to protect your site
More still, you will enjoy unlimited MySQL databases, unlimited email accounts, 24/7 technical support, a 30-day money-back guarantee and 20GBPS DDoS protection.
MonsterMegs is known for prioritising the quality of their products and services over cheap hosting solutions. However, they do promote regular special offers and discounts. At the time of writing this, for example, the company’s Professional plan is discounted to $3.48 per month, so you may be lucky enough to bag a bargain.
With all these features and many more, it’s not surprising that MonsterMegs’ shared hosting plans are the hosting company’s best-sellers.
MonsterMegs’ semi-dedicated hosting plans give customers their own section of a server. This results in a more powerful and robust hosting experience than standard shared hosting plans.
One of the best things about the company’s semi-dedicated hosting plans is that they offer exceptionally high-performance at a much lower cost that a dedicated server. They use the same technologies as with their shared hosting packages but you get much more storage space and bandwidth.
Prices normally begin at just $29.95 per month but are currently on special offer at 50% off. Take a look at the table below to compare the semi-dedicated hosting plans, along with MonsterMegs’ regular pricing structure:
NVMe SSD Storage
Just like MonsterMegs’ shared hosting plans, with these semi-dedicated options you will receive unlimited domains, email accounts, and MySQL databases. Furthermore, customers’ will have a 30-day money-back guarantee, a SSL certificate, and 24/7 technical support.
Retaining Quality Services
When it comes to business, while adding to your list of services and solutions can be beneficial, it’s essential to retain a high quality service at all times. The team at MonsterMegs understand this perfectly.
Kevin told me his future plans for his company; “I think the answer to this question is very simple. We are going to keep on what we have been doing over the last 10 years. We may grow and add new services as time goes on, but we will never jeopardize the service quality of our current services, just to launch new services. Many companies act too fast and add all these different types of services such as VPS, Dedicated Servers, Cloud Servers, etc, but then spread themselves too thin and service quality degrades. We started with basic web hosting services and that has been our bread and butter since day 1. “.
Lastly, Kevin wanted to say this; “I would like your audience to know that we love what we do. Hosting is a passion for us and that is what keeps us striving to keeping MonsterMegs going day in and day out. We are in this for the long haul and are excited for the next 10 years and beyond”.
Thank you Kevin for answering my questions and helping me with this review!