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InterServer Review and Interview (2023)

If you’re searching for a super low-cost, all-inclusive web hosting package, InterServer may be the host for you. The hosting company has an exceptionally strong focus on value for money and offer 1 month of service for just $5.00!

I spoke with InterServer’s Director of Marketing, Stacey Talieres, to find out more about the company’s services.

InterServer's Beginnings

InterServer was founded way back in 1999 by two high-school friends; Michael Lavrik & John Quaglieri. Stacey explained “The company was formed on the basis that both the support and price associated with basic web-hosting was lacking within the hosting landscape in the late 1990’s.

Both Mike & John had faced several challenges with other hosts as customers and understood that there was opportunity in the market”.

Helping Customers Develop

A great hosting company will emphasise customer development and help businesses grow and thrive. InterServer is a self-confessed customer-centric company that offers outstanding support. They have loads of step-by-step tutorials, written by experts, to walk you through a variety of processes including migrating websites, making the most of Yoast, and using Avada theme.

Stacey described InterServer’s approach to customer care; “Serving our customers and watching people grow and develop their businesses is quite honestly one of the most rewarding elements of what we do. Over the years we have watched people start with small deployments and over time they have grown and, in turn, we have grown alongside them”.

Stacey continued; “We spend a majority of our time and resources focused on our support. We support a wide range of customers with a variety of different needs. Therefore, our focus is always very customer-centric. We offer different elements of support that some hosts wouldn’t even attempt to offer because the economic return just isn’t there. However, in our case, we are able to make decisions that we think benefit the customer vs the bottom-line”.

I think InterServer’s attitude and commitment towards customer care is fantastic. Having high levels of support from a hosting provider will allow customers focus their time and energy on their businesses.

A Strong Foothold in Three Big Hosting Categories

The multi-talented team behind InterServer have developed a strong foothold across several hosting categories. Stacey explained; “We have a strong presence in all 3 major categories; Dedicated Servers, VPS, & Web hosting. I would have to say that all 3 heavily rely upon one another because as a customer grows, their need for larger resources does as well. Therefore, if we support them properly from the start as a shared hosting customer, they hopefully will purchase a VPS or Dedicated server when the time comes”.

This is further proof that treating customers well assists with business growth down the line. InterServer has thought of and implemented a long-term strategy to enable long-term success for both the company and their customers.

Time To Analyse InterServer's Services

Excellent customer care is a huge plus but it doesn’t mean much without excellent products and services to accompany it. I’m going to go through some of InterServer’s best-looking services to see how well they match up.

Standard Web Hosting

Even though InterServer has named this plan “Standard Web Hosting”, from what I can see it’s anything but standard. This is the plan I mentioned at the beginning of this review that costs only $5.00 for 1 month of service! You get loads of features and inclusions, making it truly exceptional value for money.

If you purchase this plan, you can expect:

  • Unlimited Storage
  • Unlimited email accounts
  • Unlimited data transfers
  • Unlimited FTP accounts
  • Weekly backups
  • 10GB Cisco network
  • And much, much more!

What’s more, the IntervServer team provide you with a free migration service, a price-lock guarantee, and Intershield security. They also use Litespeed and Raid10 technologies to provide a faster and more dependable hosting experience.

WordPress VPS Hosting

VPS hosting, or Virtual Private Server hosting, is a more powerful hosting solution, enabling faster performance and more storage than your standard shared hosting solutions. And of course, WordPress is a widely popular CMS, making WordPress VPS ideal for growing businesses.

InterServer’s WordPress VPS hosting plans are specially-optimised for WordPress and prices begin at $6.00 per month. Furthermore, the IntervServer team claim you can be up and running in just 20 minutes. For this low price, you will receive 1 CPU core, 2048 MB memory, 30GB SSD storage, and 2TB data transfer.

There are 16 pre-set plans altogether, giving you plenty of choice to match your plan to your business needs.

At the other end of the spectrum, their most expensive plan is $96.00 per month. With this, you will receive 16 CPU cores, 32768MB memory, 480GB SSD storage, and 32TB data transfer.

Additionally, you are guaranteed 99.9% uptime, a free migration service and round-the-clock support.

Dedicated Servers

InterServer offer reliable, robust, and powerful dedicated servers that are completely customisable. Choose from a range of Intel servers, memory capacities, and number of CPU cores. You can also select either a 1GB or 10GB port. You are entirely in control of your dedicated server.

Prices begin at $80.00 per month and InterSever offer a number of control Panels to make managing your server simpler, such as cPanel, Plesk, and DirectAdmin. You will also enjoy DDoS protection, 24/7 uptime monitoring, and managed support.

Staying At The Top Of Their Game

For the past 21 years, the team behind InterServer have done incredibly well at building the company. And, they have no intention of slowing down. Stacey told me “We are currently on our 21st year as a company and our team is excited to keep the momentum going. Our goal is simple; keep the customers coming and the support flowing!”

I’ve been incredibly impressed by InterServer’s low prices as well as their dedication to customer care. The team provide excellent value for money and proper support for their customers and customers’ businesses.

Thank you to Stacey and everyone else at InterServer for helping me with this review!

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